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Customer Service / FAQ
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
All domestic orders from the contiguous continental United States will ship via UPS Ground, or USPS 1st Class (only if a PO BOX is specified). International orders will ship via USPS Global 1st Class. Please allow 4 to 6 weeks for processing, handling and delivery.
Holiday Shipping Policy
All orders placed before December are guaranteed to arrive before Christmas. This page will be updated (during November) to reflect our holiday shipping policy for December orders. Please check back often.
- Privacy & Security
Home Care Logic, LLC respects the privacy of its customers. The retrieval of names, email addresses, and other personal information from customers is used solely by Home Care Logic to process and ship orders; information is not shared, traded, or sold to third parties.
Our website also uses “cookies", which are small files stored by your browser on your hard drive; this is the most common method that online stores use to keep track of your shopping cart items and transactions.
By using HomeCareLogic.com, you agree to our privacy policy as stated above. Please note that this policy may be revised periodically without notice. Please re-read this policy prior to submitting any personal information if you have concerns about how your information is being collected and used.
- Returns & Replacements
- Home Care Logic offers a 30-day money-back guarantee for the CallusClear. If you are not satisfied with your purchase, please return the product to us for a full refund, less shipping and handling. Returns may not be honored if the device has been damaged, abused or otherwise voided of warranty status. Please contact us at 877-606-8080 or support@homecarelogic.com if you have questions before ordering.
- Ordering
- Please feel free to order directly from this website, or by placing a call to our customer care center at 877-606-8080.
- Payment
- Home Care Logic accepts credit card payments (Visa, MasterCard, American Express and Discover) for both online and phone orders. Personal checks and money orders can be sent to Home Care Logic, 21 Grand Ave Suite 124, Palisades Park, NJ 07650 along with a written note listing the quantity of your order. Please allow up to one additional week for processing and shipping when paying by check or money order.
- Viewing Orders
- If you create an account by registering, you can log in to this website at any time in order to view your order summary.
- Updating Account Information
- If you create an account by registering, you can log in to this website and update your account information at any time.
